Privacy Policy

BoxHound Hauling LLC Last updated: May 2026

Introduction BoxHound Hauling LLC is committed to protecting your personal information and your right to privacy. This privacy policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website and services you agree to the terms of this policy.

Information We Collect We collect information you provide directly to us when you sign up for a membership, book a pickup, or contact us through our website. This includes:

  • Full name

  • Home address and service location

  • Email address

  • Phone number

  • Payment information processed securely through Stripe

  • Communications you send to us

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and the time you spend on the site.

How We Use Your Information We use the information we collect to:

  • Set up and manage your BoxHound Membership or Hound Call pickup

  • Process payments securely through Stripe

  • Send service confirmations and pickup notifications

  • Respond to your questions and customer service requests

  • Improve our website and services

  • Send occasional updates about BoxHound Hauling — you can opt out at any time

Payment Information All payment processing is handled securely by Stripe. BoxHound Hauling LLC does not store your credit card number or payment details on our servers. Stripe's privacy policy is available at stripe.com/privacy.

How We Share Your Information BoxHound Hauling LLC does not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

  • With Stripe for payment processing

  • With service providers who help us operate our website

  • If required by law or to protect the rights and safety of our customers or business

Data Retention We retain your personal information for as long as you are an active BoxHound Member or as required by law. You may request deletion of your information at any time by contacting us directly.

Your Rights You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of marketing communications at any time

  • Request a copy of your data

To exercise any of these rights please contact us at cooperrollins@boxhoundhauling.com.

Cookies Our website uses cookies as described in our Cookie Policy available at boxhoundhauling.com/cookie-policy.

Children's Privacy BoxHound Hauling does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child please contact us immediately.

Security We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However no internet transmission is completely secure and we cannot guarantee absolute security.

Changes to This Policy We may update this privacy policy from time to time. When we do we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us If you have any questions about this privacy policy or how we handle your personal information please contact us at:

BoxHound Hauling LLC Utah County, Utah 📞 385-535-5354 ✉️ cooperrollins@boxhoundhauling.com 🌐 boxhoundhauling.com